Welcome to Gatestone

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Gatestone Team

About Gatestone.


Founded in 1926, Gatestone is an industry leader providing exceptional outsourced Customer Contact Centre and Business Process Outsourcing (BPO) solutions to the world’s most respected organizations. Our clients are some of the world’s most respected organizations including Fortune 500 companies.

Started by Nicholas Wilson from humble beginnings, Gatestone has grown into a major global outsource provider with 10 fully-integrated sites located across North America, Latin American, Central America and Asia offering skill sets across multiple experience levels and languages. Still under original ownership, the company is supported by a long-tenured management team who provide unparalleled strategic leadership at all levels throughout the organization.



Discover what's possible!

Gatestone’s comprehensive training program will prepare you for success. Our classroom and on-the-job training, paired with on-going refresher courses and one-on-one coaching will give you the opportunity to optimize your performance and earn short- and long-term rewards. Our program allows you to fast-track your learning and comprehension in order to reach your highest potential.

We believe that recognizing and rewarding superior achievement, providing career counseling, and showing our agents a concise career path can result in highly motivated and productive employees. As a Gatestone employee, achieving and exceeding objectives will not only equate to considerable compensation bonuses, but you will also be considered for the company’s management development programs.


This 90-day program pairs you with a number of experienced agents who mentor you through one-on-one development and coaching, as well as through classroom training. This program allows you to fast-track your training in order to reach your highest potential.


As a company we understand the importance of keeping our employees engaged. We have invested in a full time dedicated Employee Engagement Specialist to ensure employee satisfaction, engages and inspire staff and promote a positive working environment for all employees.


A significant percentage of the professionals that comprise Gatestone’s current management and executive teams began their careers as Gatestone agents. Promotions at Gatestone are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.


Hear From Our Staff