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WE ARE

Gatestone BPO

Since 1926, Gatestone BPO has been providing Customer Contact Center and Business Process Outsourcing (BPO) solutions to a variety of markets globally.

 

We offer fully-integrated multilingual Contact Center facilities operating 24 x 7 x 365, located in North America, Latin America and Asia.

 

We have made large investments in our technologies and processes to ensure the delivery of quality service and value to our clients while elevating customer satisfaction, experience and brand loyalty. 

LEADERS IN OUTSOURCING

How can we help your business?

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Receivable Management

Professional receivables management across numerous portfolio streams.

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Technical Support

Full stack, Omnichannel

support staff and other programs.

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Digital Innovation

Transformation, modernization and integration services to meet  today's customer and organizational expectations.

 
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Business Processing Optimization

Intelligent workflows and tailor-made solutions for large scale enterprise.

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Customer Care

Customer care and contact

center support you can rely on.

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Sales & Marketing

Customer facing, trained associates who represent your brand.

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Let us show you how we can improve
your organization's performance

The Gatestone Advantage

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Technology

 Gatestone employs state-of-the-art platforms for all our facilities which are supported by an expert team of IT professionals...

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Personnel

We believe that our people are our number one asset. Gatestone values our employees and treats each person with respect, fairness and honesty....

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Brand Protection

We understand that we are seen as an extension of our client and that our company and our agent’s actions directly affect your reputation...

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Training

Gatestone has designed demanding training programs for every key position such as: Customer Care, Sales, Technical Support and ARM...

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Quality Assurance

Quality assurance is the cornerstone of our management efforts which optimizes and enhances the quality of service for our clients and your customers...

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Executive Commitment

Since 1926 our continuous growth and proven business model is a testament to the confidence our clients place in us and the commitment from our employees...

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SOCIAL RESPONSIBILITY

Charities Close to Our Heart

At Gatestone, we are committed to our community and the charities that our employees support and love. Below represent some of the charities we are proud to support.

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How can we help your business?