WE ARE
Gatestone BPO
Since 1926, Gatestone BPO has been providing Customer Contact Center and Business Process Outsourcing (BPO) solutions to a variety of markets globally.
We offer fully-integrated multilingual Contact Center facilities operating 24 x 7 x 365, located in North America, Latin America and Asia.
We have made large investments in our technologies and processes to ensure the delivery of quality service and value to our clients while elevating customer satisfaction, experience and brand loyalty.
LEADERS IN OUTSOURCING
How can we help your business?
Receivable Management
Professional receivables management across numerous portfolio streams.
Technical Support
Full stack, Omnichannel
support staff and other programs.
Digital Innovation
Transformation, modernization and integration services to meet today's customer and organizational expectations.
Business Processing Optimization
Intelligent workflows and tailor-made solutions for large scale enterprise.
Customer Care
Customer care and contact
center support you can rely on.
Sales & Marketing
Customer facing, trained associates who represent your brand.
Let us show you how we can improve
your organization's performance
Technology
Gatestone employs state-of-the-art platforms for all our facilities which are supported by an expert team of IT professionals...
Personnel
We believe that our people are our number one asset. Gatestone values our employees and treats each person with respect, fairness and honesty....
Brand Protection
We understand that we are seen as an extension of our client and that our company and our agent’s actions directly affect your reputation...
Training
Gatestone has designed demanding training programs for every key position such as: Customer Care, Sales, Technical Support and ARM...
Quality Assurance
Quality assurance is the cornerstone of our management efforts which optimizes and enhances the quality of service for our clients and your customers...
Executive Commitment
Since 1926 our continuous growth and proven business model is a testament to the confidence our clients place in us and the commitment from our employees...
