Protection for employees and clients

Our Policy & Commitment

Gatestone & Co. is committed to respecting and protecting the privacy of our customers and the users of www.gatestonebpo.com (hereinafter, the “website”). Through this Privacy Policy, we want to reassure all users of the website that we will not sell, share, or rent user information. By accessing this website, you agree to be bound by the Privacy Policy.

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This privacy policy applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

• What choices are available to you regarding the use of your data.

• The security procedures in place to protect the misuse of your information.

• How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 

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We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

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Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

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Payment Processing

With respect to payment processing, the information provided is only to be used to process the payment you authorize and in return, to communicate transaction information with you. The use of a six-digit security feature code made available only to you ensures that Gatestone & Co International Inc. communicates solely with you regarding your account(s). This information will only be disclosed to our banking associates in order to process your payment. No other party will have access to the information you provide.

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Security

To prevent unauthorized access to data we have put in place appropriate physical and electronic procedures to safeguard the data we collect online.

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Gatestone & Co. provides a secure Internet payment portal by using Secure Sockets Layer – SSL a proven industry standard. This secure session provides a 128 bit encrypted connection between you and our web server. Security of this web page is essential as we focus on providing you with a safe environment to make payments through the Internet. Your browser should inform you during any such transaction that you are being routed to a secure service.

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Your Consent

By using our online payment option, you consent to the collection and use of your information by Gatestone & Co. as described in this Privacy Statement.

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If we decide to change our privacy policy, we will post those changes on this web page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. You should review this Privacy Statement from time to time so that you will become aware of any changes. Continued access or use of our website shall constitute your express acceptance of any modifications to our privacy policy.

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If you have any concerns or problems regarding our Privacy Policy please contact us 1-877-897-7006.

• General and complex customer service 

• Customer Service Information (CIS) services 

• Customer experience surveys 

• Customer acquisition and retention 

• Account maintenance 

• Account activation and re-activation 

• Travel and reservation bookings 

• Loyalty programs 

• Fraud management and support 

• Billing inquiries 

• Social Media management 

• Back office functions